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Customer Support Specialist with German and English (Relocation assistance)About Us*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and the country's largest employer in the CX (Customer Experience) industry with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.Your tasks:Are you ready to take the next step in your career? If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS International Bulgaria! As a Customer Support Specialist with German and English you will be a part of a great team and all together will:

Deliver outstanding client service
Achieve great customer experience and satisfaction
Identify and assess customers' needs
Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets.
Your profile:As a candidate, you do not need to have experience in a similar role but you should be fluent in German and have excellent communication skills.We offer:
Relocation package
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses.

We care about the well-being of our employees, invest in their future growth, and encourage fun and team-building projects!Does it sound like the perfect job for you? Apply now!ContactSourcingBG@telusinternational.com

Standort: Sofia, Bulgaria 1000
Anstellungsart: Vollzeit
Berufsfeld: Customer Support